Returns & Exchanges
At Inkarto, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items in their original condition. Whether you received a damaged product or simply changed your mind, our dedicated support team is here to ensure a smooth resolution.
Initiate Your Request
Log into your Inkarto account and navigate to the 'Order History' section to select the items you wish to return and provide a reason for the request.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing